For linear dynamic environments (problems, solutions, organisations, and their interactions), your job is to:
- Extract signal from noise.
- Understand who finds that signal ambiguous, and why.
- Clarify it for the people whose decisions depend on it.
For dynamic non-linear environments, your interventions change the system you are trying to read. You still need to identify signals and clarify their meaning, but you also have to expect patterns that cannot be inferred from the parts and their interactions alone. When those patterns emerge, reconsider what you are looking for.