The Three Dimensions
Problem Pressure (Difficulty + Arrival Rate)
Pressure compares demand with the organisation's processing capacity. It combines problem difficulty, the effort per problem, and problem arrival rate, the new problems per organisational iteration. High pressure means demand exceeds what the system can absorb.
Decision Structure
Who gets to participate in which choice opportunities. This determines where attention and effort actually go.
Access Structure
Which problems can reach which choice opportunities. This determines whether problems even reach places where they could be resolved.
The Classification Grid
Decision structure plus access structure gives the organisation type. Problem pressure changes how severe the pattern feels, but it does not change the type.
The five labels in this site are working diagnostic labels for Explorer and Assess. They help interpretation in this module; they do not replace the original model terms.
| Open access | Hierarchical access | Specialized access | |
|---|---|---|---|
| Open participation decision | Complexity-Informed | Inverse Mix | Inverse Mix |
| Hierarchical decision | The Mix | Coherent Traditional | The Mix |
| Specialized decision | Inverse Mix | The Mix | Siloed |
Some decision/access combinations intentionally map to the same cluster in Explorer and Assess.
The Five Types
The Coherent Traditional Organisation
Hierarchical decision · Hierarchical access
Problems usually reach the right forums. Decisions are made by the people expected to make them. Governance and reporting lines are mostly aligned with the work, so the system behaves close to its formal design. In this case, the Garbage Can Model has less explanatory power.
The Complexity-Informed Organisation
Open participation decision · Open access
Problems can surface in many places, and participation follows expertise more than rank. This openness supports a different operating logic, with a risk to traceability. It can be hard to establish who decided what and whether the original problem was resolved or moved elsewhere.
The Mix
Hierarchical decision · Open or Specialized access
Emergent work is governed through hierarchical decision rights. Problems appear where the work happens, while authority sits elsewhere. Teams spend effort translating and escalating issues across this persistent structural gap.
The Inverse Mix
Open participation or Specialized decision · Hierarchical or Specialized access
Decision forums can respond once a problem reaches them, but access is filtered. Problems at the edges arrive slowly or never reach a forum, leaving decision makers ready to act on an incomplete picture.
The Siloed Organisation
Specialized decision · Specialized access
Fixed channels, owners, and forums leave cross-cutting problems between formal boundaries. An issue with no recognised owner can disappear from view or be handled informally outside governance.
Explore Further
See the model in action or assess your own organisation: